Frequently Asked Questions
Everything you need to know about shopping with Cotswold Hereford
What is your standard delivery timeframe?
We offer standard UK delivery within 3-5 working days. Express shipping options are available at checkout for those who need their premium apparel sooner.
How do I return an item that doesn't fit?
We accept returns within 28 days of purchase. Items must be in their original, unworn condition with all tags attached to qualify for a full refund.
Are your materials sustainably sourced?
Quality and ethics are at our core. We prioritize working with suppliers who utilize organic cotton and recycled fibers to ensure our fashion has a lower environmental impact.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to monitor your parcel's journey.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times and costs vary by location and are calculated during the checkout process.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.